Contact Us
We would love to hear from you! Whether you have a question about our candles, need help with an order, or simply want to share your experience with Copperwings Candle Co., our team is here to help. Reach out to us anytime and we will get back to you as soon as possible.
Email: [email protected]
Frequently Asked Questions
Before reaching out, take a look at some of our most commonly asked questions below. You may find the answer you are looking for right here!
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What are your candles made of?
All of our candles at Copperwings Candle Co. are handcrafted using premium natural soy wax, lead-free cotton wicks, and carefully selected fragrance oils. We are committed to creating clean-burning, high-quality candles that are safe for your home and family.
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How long does shipping take?
Orders are typically processed within 2 to 3 business days. Once shipped, standard delivery usually takes between 5 to 7 business days depending on your location. You will receive a tracking number by email as soon as your order has been dispatched.
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Do you accept returns or exchanges?
We want you to be completely satisfied with your purchase. If your item arrives damaged or there is an issue with your order, please contact us within 7 days of receiving your package at [email protected] and we will work with you to make it right.